Find answers to common questions below, or reach out to us directly — we're here to help.
Setting up takes under 2 minutes. Sign up, add your boutique name and logo, upload your products with photos and prices, and share your unique Trustd link in your Instagram bio or WhatsApp. That's it — your storefront is live.
None at all. If you can upload a photo on Instagram, you can set up Trustd. Everything is designed for boutique owners, not developers.
Yes — Trustd works alongside Instagram and WhatsApp. You don't switch platforms. You just share your Trustd link in your bio or messages, and customers shop from there.
You can add unlimited products to your Trustd storefront. Organize them into collections to make it easy for customers to browse.
Yes. You can update prices, descriptions, and mark items as out of stock anytime. Changes reflect on your storefront instantly.
Yes. You can connect a custom domain like shop.yourboutique.com so customers see your brand, not Trustd's.
Trustd supports UPI, cards, and bank transfer. Payments go directly to your account — Trustd does not hold your money.
You get a WhatsApp notification the moment someone places an order, with the customer's details and what they ordered. No app to check — it comes straight to your phone.
Yes. You can enable COD as a payment option for your customers when setting up your store.
All orders are visible in your Trustd dashboard. You can update order status, add tracking information, and keep customers informed from one place.
Trustd is currently in early access. Join the waitlist and you'll get early access plus a free setup call when we launch.
Currently each account supports one storefront. If you run multiple boutiques, reach out to us and we'll help you find the right setup.
Email us at [email protected] and we'll take care of it for you within 24 hours.
Our team usually responds within a few hours on business days.